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Privacy Policy

Effective Date: July 28, 2026 Last Updated: July 28, 2026

iFieldSmart Technologies, LLC (“iFieldSmart,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information entrusted to us. This Privacy Policy explains how we collect, use, process, disclose, and protect information when you access or use our websites, applications, software platforms, products, artificial intelligence (“AI”) capabilities, reality capture technologies, and related services, including but not limited to iFieldSmart, Lens360, and related AI-powered construction workflow solutions (collectively, the “Services”).

This Privacy Policy also explains your rights and choices regarding your information and describes how we handle customer data in connection with our AI-assisted construction technology platform.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

This Privacy Policy does not apply to third-party applications, websites, or services that may integrate with the Services but are not controlled by iFieldSmart.

Where iFieldSmart provides Services to an organization or enterprise customer, that organization may act as the data controller for certain information processed through the Services, and iFieldSmart may act as a service provider or data processor on behalf of that organization.

2. Information We Collect

We may collect the following categories of information depending on how you interact with the Services.

A. Account & Contact Information

Including:

B. Project & Construction Data

Including:

C. Lens360 & Reality Capture Data

Including:

D. AI Interaction Data

Including:

E. Device & Usage Information

Including:

F. Communication Information

Including:

G. Cookies & Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

Users may manage cookie preferences through browser settings, though disabling certain cookies may affect platform functionality.

H. Analytics, Session Monitoring & Product Usage Analytics

3. How We Use Information

We may use information collected through the Services for the following purposes:

A. Providing and Operating the Services

Including:

B. AI & Machine Learning Functionality

We use certain information to operate AI-enabled features and workflows within the Services, including:

Important AI Data Usage Commitment

Customer data, project data, uploaded files, BIM models, construction documents, images, prompts, and related customer content are not used to train public or shared AI models.

Additionally:

  • Third-party AI providers used by iFieldSmart are contractually restricted from using customer data to train public models where applicable.
  • Customer data is not shared across customers for AI training purposes.
  • AI processing is performed solely for delivering and improving the Services.

C. Service Improvement & Analytics

We may use aggregated or de-identified information to:

Any such data will be processed in a manner designed not to identify individual customers or users.

D. Security & Fraud Prevention

Including:

E. Communications

Including:

Users may opt out of marketing communications at any time.

F. Legal & Compliance Purposes

Including:

4. AI & Responsible AI Practices

iFieldSmart provides AI-assisted features intended to support construction workflows and operational efficiency.

AI Limitations

AI-generated outputs may contain inaccuracies, omissions, incomplete information, or incorrect interpretations.

Accordingly:

iFieldSmart AI and Lens360 AI features do not replace:

Human Oversight

Certain workflows may involve human review, operational oversight, or expert validation processes depending on the service or workflow type.

Responsible AI Commitment

iFieldSmart is committed to responsible AI practices including:

5. Third-Party AI & Technology Providers

iFieldSmart may utilize trusted third-party providers to support AI and platform functionality, including cloud infrastructure, AI model providers, analytics platforms, and workflow processing providers.

Such providers may include:

These providers are engaged subject to contractual, technical, and operational safeguards designed to protect customer information.

6. Customer Data Ownership

Customers retain ownership of their project data, uploaded files, BIM models, construction documentation, visual captures, and other customer-provided content processed through the Services.

Customers grant iFieldSmart a limited license to host, process, transmit, analyze, and use such data solely for:

This limited license does not transfer ownership of customer content to iFieldSmart.

7. Lens360 Visual Data Handling

Lens360 workflows may process visual construction data including:

Such data may contain sensitive or confidential project information.

Customers are responsible for:

iFieldSmart processes visual data solely to provide contracted Services and related functionality.

De-identified or anonymized visual data may be used for platform improvement, analytics, or AI optimization purposes where permitted by law and contract.

8. How We Share Information

We do not sell customer personal information.

We may share information in the following circumstances:

A. Service Providers & Subprocessors

With vendors and providers supporting:

B. Enterprise Customers

If you access the Services through your employer or organization, certain account or usage information may be visible to authorized administrators associated with that organization.

C. Legal Requirements

We may disclose information where necessary to:

D. Corporate Transactions

Information may be transferred as part of:

9. Data Security

iFieldSmart maintains administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

While we implement commercially reasonable safeguards, no system can be guaranteed completely secure.

10. Data Retention & Deletion

We retain information for as long as reasonably necessary to:

Customers may request deletion of certain project data or account information subject to:

Retention periods may vary depending on:

11. International Data Transfers

iFieldSmart may process and store information in the United States and other jurisdictions where we or our service providers operate.

Where required, we implement safeguards intended to support lawful international data transfers, including contractual protections and appropriate security measures.

12. Your Rights & Choices

Depending on applicable law, users may have rights relating to:

Requests may be submitted using the contact information provided below.

13. Compliance & Regulatory Commitments

iFieldSmart may support compliance efforts relating to:

Compliance obligations may vary depending on the Services used and contractual arrangements.

14. Children’s Privacy

The Services are intended for business and professional use and are not directed to children under the age of 18.

We do not knowingly collect personal information from children.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Where legally required, we will provide notice of material changes.

Continued use of the Services following updates constitutes acceptance of the revised Privacy Policy.

16. Contact Information

iFieldSmart Technologies, LLC

If you are an enterprise customer seeking additional compliance, security, or data processing information, please contact us through your designated account representative or the contact information above.